What is Unemployment Insurance, Who Qualifies, and How to Claim?

What is Unemployment Insurance, Who Qualifies, and How to Claim?
The Involuntary Loss of Employment (ILOE) insurance scheme is a social safety net that secures a temporary income for an employee who loses their job for reasons beyond their control, until they return to the labour market. The UAE legislator established this scheme as a low-cost mandatory subscription met by a cash compensation calculated on the basic salary. This guide explains who is covered by the scheme, the conditions for entitlement to compensation, its amount and duration, the claim procedure, and the penalties for failing to subscribe or pay — relying strictly on the governing legislative texts.
Involuntary Loss of Employment (ILOE) insurance — who is eligible and how to claim

What is Involuntary Loss of Employment insurance, who is eligible for it, and how is a claim made?

1. What is the Involuntary Loss of Employment insurance scheme?

It is a scheme that aims to compensate the insured person with a cash amount for a limited period in the event of unemployment, in return for a subscription value collected from the worker or employee. The scheme was established under the Federal Decree-Law concerning Insurance against Unemployment to serve as a social safety net across the private sector and the federal government sector.

The scheme pursues three principal objectives: ensuring the availability of income for a limited period for the insured person during unemployment until alternative work is found; enhancing the competitiveness of national talent and providing a social protection umbrella that secures a decent life for them and their families; and attracting and retaining the best global skilled talent in the labour market toward a competitive knowledge economy.

2. Who is covered by the scheme and who is excluded from it?

The provisions of the scheme apply to all workers and employees in the private sector and the federal government sector within the State, and everyone is required to subscribe by purchasing an insurance policy under which the insured person insures themselves against the end of their service. The following categories are excluded:

The investor — the owner of the establishment in which they work.
Domestic helpers — the category of domestic assistance workers.
Temporary-contract workers — those working under a temporary contract.
Juveniles — those under eighteen years of age.
Retirees — those who have met the conditions for retirement referral, or those receiving a pension who have joined a new job.

3. Subscription categories and the value of the insurance premium

AED 5
Category One — the monthly cap on the premium where the subscription salary is AED 16,000 or less.
AED 10
Category Two — the monthly cap on the premium where the subscription salary exceeds AED 16,000.

The premium is calculated on the basis of the “subscription salary,” which is the basic monthly wage of the worker or employee on which both the premium and the compensation amount are calculated. The insurance policy is issued for a period of not less than twelve months. The “basic insurance package” covers compensation equal to 60% of the subscription salary with no additional benefits, and the insured may agree on additional benefits with the service provider and choose a suitable mechanism and frequency for paying the premiums.

4. Conditions for entitlement to compensation

The insured person becomes entitled to benefit from the insurance coverage once all of the following conditions are met together:

  1. The insured person's subscription period is not less than twelve consecutive months in the scheme.
  2. The insured person is committed to paying all insurance premiums according to the frequency they selected.
  3. The insured person proves that their unemployment is for a reason other than resignation.
  4. The insured person was not dismissed for disciplinary reasons under the legislation in force governing labour relations in the private sector and human resources in the federal government.
  5. The claim is submitted within thirty days from the date of the end of the employment relationship, or from the date of adjudication of the labour complaint referred to the judiciary.
  6. There is no pending work-absence complaint against the insured person.
  7. The compensation claim is not made through fraud or deception, or where it is shown that the establishment in which they work is fictitious.
  8. The loss of employment is not the result of non-peaceful labour strikes or stoppages, whether or not damage arose from them.
  9. The insured person is legally present in the State.

Important note: payment of the compensation is suspended if the worker or employee joins another job during the compensation entitlement period.

“Insurance against unemployment is not an optional privilege but a statutory obligation that protects the worker in their most difficult moments; maintaining continuous subscription and paying the premiums on time is what guarantees that the right is enforceable when it is needed.”

— Attorney Awadh Almheiri

5. The amount of compensation and its duration

60%
The monthly compensation rate calculated from the subscription salary.
3 months
The maximum duration of compensation per claim, from the date of unemployment.
12 months
The maximum benefit period throughout the service period in the State's labour market.

The monthly compensation does not exceed AED 10,000 for Category One, and does not exceed AED 20,000 for Category Two.

Payment of this compensation does not prejudice any other compensations or entitlements established for the insured person under the legislation in force, such as the end-of-service gratuity.

6. How to claim the compensation and the time limit

The insured person must submit the claim to the service provider within thirty days from the date of the end of the employment relationship, by applying to benefit from the unemployment insurance, attaching the documents that prove their entitlement to compensation.

Where the insured person is entitled to compensation, the service provider must pay it within a period not exceeding two weeks from the date of receipt of the claim that conforms to the prescribed entitlement criteria and conditions, with the compensation amount transferred to the insured person's account.

7. The payment obligation and the resulting penalties

Where the worker or employee fails to subscribe to the scheme, or fails to pay the prescribed insurance premiums for three months from the premium due date, they are not entitled to benefit from the scheme and must re-subscribe by purchasing a new policy effective from the purchase date, together with paying all amounts due from them:

AED 400
Penalty for failing to subscribe to the scheme.
AED 200
Penalty for failing to pay the prescribed premiums for more than three months.

These amounts are collected by deduction from the insured person's account designated to receive their wage under the Wage Protection System, or from the end-of-service gratuity. The prescribed penalties are imposed with effect from 1 October 2023. The Minister may allow the penalties to be paid in instalments or exempt the insured person from them.

8. Recovery of compensation and the administrative fine for collusion

If it is established that the insured person submitted incorrect data regarding the subscription salary, their contractual relationship with the employer, or the circumstances of the end of their service, the service provider is entitled to recover the entire compensation paid to them, without prejudice to their being subject to any penalties or sanctions under the legislation in force.

Where collusion between the employer and the insured person to obtain insurance benefits is established, an administrative fine of AED 20,000 per case is imposed on the establishment, without prejudice to other penalties and sanctions. The courts of the United Arab Emirates have jurisdiction to hear and decide any dispute arising from the implementation of the scheme.

Legal references

  • Federal Decree-Law No. 13 of 2022 concerning Insurance against Unemployment.
  • Cabinet Resolution No. 97 of 2022 concerning the Mechanisms and Controls for Implementing the Unemployment Insurance Scheme.
  • Ministerial Resolution No. 604 of 2022 concerning the Unemployment Insurance Scheme.
  • Ministerial Resolution No. 340 of 2023 concerning the amendment of the timing for imposing the penalties associated with the Unemployment Insurance Scheme.
  • Regarding the definition of “disciplinary dismissal” referred to therein: Article 44 of Federal Decree-Law No. 33 of 2021 on the Regulation of Labour Relations.
Do you need legal advice regarding Involuntary Loss of Employment insurance?

AWADH ALMHEIRI LAW FIRM AND LEGAL CONSULTATIONS is ready to guide you through the subscription procedures, submitting the claim, and protecting your rights within the statutory time limits.

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Frequently Asked Questions

QIs subscription to the Involuntary Loss of Employment insurance scheme mandatory?
Yes. Subscription is mandatory for all workers in the private sector and the federal government sector, except for specific categories: the investor who owns the establishment, domestic helpers, temporary-contract workers, juveniles under eighteen, and pensioners who have joined a new job.
QAm I entitled to compensation if I resign from my job?
No. Entitlement to compensation requires proving that the unemployment is for a reason other than resignation, and no compensation is paid to a person dismissed for disciplinary reasons under the legislation in force.
QWhat is the maximum monthly compensation?
Compensation is calculated at 60% of the subscription salary, with a maximum of AED 10,000 per month for Category One and AED 20,000 per month for Category Two, for a maximum of three months per claim.
QWhat is the time limit for submitting a claim?
The claim must be submitted within thirty days from the date of the end of the employment relationship, or from the date of adjudication of the labour complaint referred to the judiciary, and the compensation is paid within two weeks of receipt of a claim that meets the conditions.
QDoes compensation continue if I join a new job?
No. Payment of the compensation is suspended if the insured person joins another job during the compensation entitlement period.
QWhat happens if I do not pay the premiums?
If the premiums are not paid for a period exceeding three months from the due date, the policy is cancelled and re-subscription with a new policy is required, together with payment of the amounts due and a penalty of AED 400 for non-subscription and AED 200 for failing to pay the premiums for more than three months.

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Legal Disclaimer
The information in this blog is of a general informational nature and was prepared based on the legislation in force in the United Arab Emirates as at the date of publication. It does not constitute legal advice and does not create an attorney-client relationship. The official legislative texts remain the authoritative reference and may be subject to subsequent amendments. To obtain legal advice suited to the facts of your case, please contact AWADH ALMHEIRI LAW FIRM AND LEGAL CONSULTATIONS.
In the event of any discrepancy, the Arabic version of this content shall prevail.
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